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380GWX Dash Cam Support

Below you'll find everything you need for this Dash Cams, including any manuals, firmware upgrades, FAQs and tutorials.

380GWX Dash Cam Support

Below you'll find everything you need for this Dash Cams, including any manuals, firmware upgrades, FAQs and tutorials.

 

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How can we help?

Setup & Installation help

Step-by-step instructions for quick and easy installation
View Instructions

Updating your firmware

Step-by-step instructions for quick and easy Update
Learn how to update

Downloading a video

Step-by-step instructions for quick and easy downloads
View instructions

Knowledge Base

Installing a 380GW Dash Cam in a vehicle

Install the 380GW Dash Cam by following the setup video and use the Cam Viewer app to help adjust the camera angle for the best recording view.

Fitting a Dash Cam to an electric or hybrid vehicle

Nextbase Dash Cams work with electric and hybrid vehicles using a 12V port, compatible Hardwire Kit, or OBD connection.

What do the LED lights on the 380GW & 380GWX mean?

LED lights on the 380GW and 380GWX show dash cam status. Blue, red and yellow lights indicate different operating states.

What is file protection and how does it work?

File protection locks dash cam recordings so they aren't overwritten when the SD card runs out of storage space

Dash Cam 'Night Vision' explained

Nextbase dash cams don’t use infrared night vision but perform well in low-light conditions using advanced image sensors.

How Parking Mode works on a Series 1 Dash Cam

Parking Mode uses the dash cam G-sensor to detect movement or impact and record a short clip while the vehicle is parked.

Wi-Fi password for Dash Cam

Series 1 Dash Cams use the preset Wi-Fi password ‘12345678’, while Series 2 models require no password and connect via the MyNextbase Connect app.

How do I share my clip using the Cam Viewer app

Use Cam Viewer to download footage, create a private share link, optionally add a password, and send it; the shared link expires after 30 days.

Nextbase Service Centre Terms and Conditions (UK)

Nextbase Service Centre UK Terms and Conditions explain the full repair process, including warranty eligibility, out-of-warranty fees, inspection procedures, turnaround times, data responsibility, and return delivery policies. It outlines customer obligations, payment requirements, liability limits, and conditions for declined repairs, helping users understand their rights, costs, and what to expect when sending a dash cam for service or replacement.

Download Center

Manuals

Choose your manual from the dropdown to download.

Software

Here is the latest version of the Replay3 computer software.

Firmware

Here you can find the latest firmware for your 380GWX Dash Cam.
Updating instuctions here.

Mobile Apps

The latest version of the Cam Viewer mobile app can be downloaded from the Google Play Store or Apple App Store.

Refer to the Cam Viewer App connection guide here.

Download on the App Store Get it on Google Play

Videos

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380GWX Installation Video
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Replay 3 Software How to Edit Videos
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How To Setup Intelligent Parking Mode
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