null



Piqo Support

Below you'll find everything you need for Piqo including any manuals, firmware, FAQs and tutorials.

Piqo Support

Below you'll find everything you need for Piqo including any manuals, firmware, FAQs and tutorials.

 

-

How can we help?

Setup & Installation help

Step-by-step instructions for quick and easy installation
View Instructions

Updating your firmware

Step-by-step instructions for quick and easy Update
Learn how to update

Downloading a video

Step-by-step instructions for quick and easy downloads
View instructions

Knowledge Base

How Do I Mount My Piqo Dash Cam?

Clean dry glass, peel 3M tape, press Piqo behind rear-view mirror, check angle in Nextbase app Setup View firmly.

Piqo Unboxing and Installation

Mount Piqo behind the rearview mirror, connect the USB-C cable to the dash cam and 12V socket, route the cable and start the car.

How Do I Install My Piqo Dash Cam With The Piqo Pro Install Cable?

Install Piqo with the Pro Install Cable by connecting a fuse tap, grounding to metal, testing power, and hiding cables neatly.

How much footage fits on my SD card?

Learn how much footage your Piqo Dash Cam can store on 32GB, 64GB, and 128GB SD cards before loop recording kicks in.

Piqo LED states

Piqo LED lights indicate camera status like recording, crash/SOS, power, Bluetooth, Wi-Fi, SD card, updates and modes.

How Do I Remove My Piqo Dash Cam From Its Mount?

To remove the Piqo from its mount, hold the device and slide it straight upward until it releases.

How Do I Connect My Piqo To The Nextbase App?

Hold the Piqo button 5s, allow Bluetooth/Wi-Fi in the Nextbase app, connect and confirm the pairing code.

How To Download & Share Footage From Nextbase App

This article explains how to download Dash Cam footage to the app, save clips to your phone, and share them.

How Do I Reset My Piqo Dash Cam And App Connection?

Hold Piqo button 10s to reset; unpair cam, reinstall app, restart phone. Downloads section cleared; SD files stay safe.

How to redeem a Nextbase Protect voucher

Learn how to redeem a Nextbase Protect voucher in the app so your discount or free period is applied when setting up Emergency SOS.

Nextbase App Permissions

Allow Nearby Devices, Location (Always), Notifications, plus App hibernation (Android) or Local Network (iOS) for full app function.

How much footage fits on my SD card?

Larger SD cards store more footage; higher resolution uses more space. When full, oldest files auto-delete.

Using Voice Control On Your Piqo Dash Cam

Piqo Dash Cam voice control: say “Hey Nexy” + Protect, Witness on/off, Privacy on/off; unsupported languages default English.

What Is a Nextbase Skin?

Nextbase Skins overlay videos with speed, GPS, G-Force, rear cam, time, date & social handles; apply via app.

What Is Loop Recording?

Loop recording lets your Dash Cam continuously record by overwriting the oldest footage when the SD card is full.

What is Witness Mode Lite?

Witness Mode Lite protects 15-min incident footage via “Hey Nexy, witness mode”, saving files and alerting contacts.

Why Should I Update My Dash Cam Firmware?

Firmware updates improve Dash Cam performance, add features, fix bugs, and can be installed via the app or SD card.

Smart Parking

Smart Parking records impacts while parked, saving a 30s protected clip + 5 mins footage.

What Is Guardian Mode Lite?

Guardian Mode Lite monitors speed & location limits, records protected footage on breach and notifies you via the app.

What Is Emergency SOS?

Learn how Emergency SOS works on your Piqo Dash Cam, how to set it up, and what to do if something goes wrong.

What's new in R32.3?

G-sensor alerts fixed for accuracy, SD-Cards now recognized with voice commands working, plus security and other bug fixes.

Why does my Dash Cam make two files for each video?

Dash Cam records two versions of each video: low resolution for quick app viewing and high resolution for download and sharing.

Nextbase Subscription

Solo (Free): Smart Parking, Guardian/Witness Lite, app, voice, skins, 30d cloud. Protect: SOS, 180d cloud, +2year warranty.

Firmware Updates

Learn why firmware updates matter for your Nextbase Dash Cam and how to install them via the app or SD card to stay up to date.

What do Dash Cam alerts mean?

This article walks you through common Dash Cam alerts about SD cards or recording issues, what they mean, supported languages, and how to fix them.

Purchase a Piqo Replacement Part

This article explains when you might need spare parts for your Piqo Dash Cam and lists the replacement accessories you can buy.

Which countries is the Nextbase App supported in?

This article will tell you what countries you can use our mobile app 'Nextbase App'

What Is The Nextbase Warranty?

Explains Nextbase UK service terms, including repairs, fees, timelines, data responsibility, returns, and customer rights and obligations.

Extended warranty

Explains Nextbase extended warranty options, regional coverage, claim benefits, eligible models, and exclusions.

Download Center

Manuals
Choose your manual from the dropdown to download.
Firmware

Here you can find the latest firmware.

Mobile Apps

The latest version of the Nextbase mobile app can be downloaded from the Google Play Store or Apple app store.

The minimum phone requirements are: Android 8 and iOS 15 or above.

 

Videos

Video Placeholder
How to install Piqo
Video Placeholder
Nextbase App
Video Placeholder
Features
×

Supported accessories for your 622GW

Still have a Question?

We've got you

24 Online Customer Service